World at Work - Total Rewards Conference 2010

Merced Systems is a co-sponsor of the Total Rewards Conference
Come visit us!

Come be part of Canada’s premier Total Rewards Conference. The Greater Toronto Area Rewards Association, along with the Ottawa Region Rewards Association and WorldatWork, is bringing together today’s top HR professionals, business strategies and leading practices at the Total Rewards 2010 Canadian Conference. Join compensation, benefits, work-life, human resources and total rewards professionals to discuss Canada’s hottest topics in total rewards. Rise above your competition by networking, learning and keeping abreast of the latest trends from some of the top thought-leaders in the HR profession.

Dates: 14th - 16th September 2010
Location: Toronto, ON

For more details please contact Peter Bolger at pbolger@mercedsystems.com.

Aligning Incentives with Corporate Goals

Join Merced and OpenSymmetry for a Live breakfast briefing to hear Dana Huddleston, previously Bank of America’s Business Operations Executive, SVP – Associate Effectiveness & Reporting, discuss how Bank of America aligns incentives and goals to drive & compensate high performing individuals. Mr. Huddleston’s presentation will be followed by a presentation by Mark Wild, Managing Director of OpenSymmetry Australia where he will discuss best practices in deploying incentive solutions across the enterprise.

Dates: 29th and 30th September 2010
Location: Sydney / Melbourne, Australia

Click here for full details.

Merced 360° Performance Management Forum

Driving Frontline Performance in Sales and Service

Don’t miss this opportunity to network with other Sales Performance Management and Service Performance Management leaders and learn best practices in deployment, innovative customer solutions, and current trends in incentive compensation and performance management.

Specifically designed to drive performance in Sales and Service operations, Merced provides solutions for contact centres, field sales and field service groups. Merced solutions drive business improvement and frontline behaviour change for an enhanced customer experience.

Date: 21st October 2010
Location: London, UK

Click here to register.

Professional Planning Forum – Best Practice Seminar

Merced Systems is a co-sponsor and speaker at the PPF’s Best Practice Seminar

Merced is sponsoring the Best Practice in Performance Management workshop where you will learn from performance led organisations how to drive sustained improvement and enhance the overall customer experience.  By unravelling complex data issues to view one version of the truth, these customer focussed organisations have changed frontline behaviour and highlighted needed coaching.  See how these leading organisations have adopted a closed-loop Performance Management cycle which goes beyond training through to motivating employees through providing insight into individual performance, to rewards and incentives, creating a performance driven culture.

Date: 17th November 2010
Location: Heathrow, London, UK

PPF members can register to attend at www.planningforum.co.uk
Non-members please contact Suzanne Congdon at emeapr@mercedsystems.com