Merced Systems' Products
Merced Systems offers industry leading performance management products, designed expressly for sales environments and service environments. Merced Systems' products help organizations drive customer acquisition and retention, and ensure employee behavior alignment with corporate goals. And, all Merced products are designed to work together in order to create a powerful, closed loop Performance Management process that delivers unsurpassed business impact.
Enterprise ProductsMerced Systems’ Enterprise products are built for scale and flexibility to meet the needs of even the most complex operations. Offered with built-in best practice content, but flexible enough to meet individual customer needs, Merced Systems’ Enterprise products enable organizations to effectively implement organization-wide performance management initiatives. |
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Merced Performance SuiteFront line performance data integration, reporting, analytics, dashboards and workflow |
Merced Incentive Compensation ManagementPlan modeling, data integration, advanced calculation, payout distribution, and real-time analysis |
Merced Sales Performance PlusEnhances Merced Incentive Compensation Management with front line performance dashboards and high-impact coaching |
Merced IntelligenceAdvanced, pre-built analytics to identify meaningful business improvement opportunities and correct process and alignment gaps |
Express ProductsMerced Systems’ Express products are focused, quick-to-deploy applications built to deliver rapid return on investment. Merced Systems’ Express products offer deep industry- and function-specific capabilities, including out-of-the-box best practice KPIs, metrics, dashboards, and workflows. Express products are built on the same platform as Merced Systems’ Enterprise products allowing customers to quickly and easily upgrade their Express product to an Enterprise Application. |
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Merced Contact Center ExpressData integration, reporting, analytics, dashboards, goals management and coaching |
Merced PowerCoachBest practice coaching and employee development tracking |
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